Freelance Technical Support

No matter where exactly your server is hosted, we will still provide a Tehcnial support to your server and websites.

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SERVER SETUP AND SUPPORT

We provide Technical support to VPS, Dedicated servers, & Shared Hosting running on any Linux OS with cPanel/WHM, Plesk, CWP, & Vesta.


New Server Setup, Upgrades, Updates & Fixes

Websites Migration, Backup, and Restore

Disk, CPU, RAM monitoring and optimization

Apache, PHP, MySQL optimization

Any Errors, Warnings on Websites

SSH hardening, Firewall configuration

Third-Party Software installation

The load balancer and High availability cluster setup

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WordPress and other Applications

We provide Technical support to your WordPress or any other Application installed on your website


Form mail, Plugin, Theme errors

Internal server errors, 404 errors

PHP errors or warnings on the website

WordPress migration, WordPress Clone

Clean hack, Malware, and DDOS attack issues

Memory errors, Blank page issues

Upgrade WordPress, Optimize WordPress

SSL installation and configuration

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Malware Clean and Security

We offer superior, and affordable  Technical Support to Clean Malware from servers and Websites, with security updates and tweaks.


Clean Malware infected website/server

Clean Hack from website/server

Google Warning page on website

WordPress migration, WordPress Clone

Server-Side Security and Updates

Firewall, Mod Security, BFD configuration

Upgrade and Update software, modules

Fix SSL warnings and errors

How Freelancing Technical Support Works ?

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Contact Us

Feel free to reach out to us and share any concerns or difficulties you're encountering with your Linux server, website, or the specific task you require our assistance with. To help us better understand the issue, please provide us with relevant information such as screenshots, step-by-step instructions, or even videos that can help us replicate the problem accurately. 

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Submit Payment

After identifying and diagnosing the problem, we will determine the final cost and promptly send you an invoice, accompanied by an ETA. In order to proceed with resolving the issue, we kindly request the required access. It's important to note that we do not charge for the initial issue tracing, and no changes will be made until the order is confirmed. Therefore, if you choose not to proceed, there will be no financial loss on your part.

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Order Delivery

Once the task is completed, we will notify you so that you can review it and ensure that everything meets your expectations. Only after all the specified issues or tasks are successfully addressed, we will proceed to finalize and deliver your order. In the unlikely event that we are unable to complete the task or resolve the issue to your satisfaction, we offer a refund guarantee.

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Premium Everything - Especially Support

An in-house, expert team is available round-the-clock to help resolve your queries to get you started and grow your presence online. We are there when you get stuck-anytime, day or night. We help you create a website fast and easy by resolving all web hosting queries!

Need Help? We are here right now

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WhatsApp Us
+91 992 295 0127
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CHAT WITH OUR
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eMail: eSupport@platinumsupport.in
https://PlatinumSupport.in
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