Simple and transparent pricing

Elavate your server experince with us

cPanel Solo

Upto 1 Websites

$29.00 Monthly
$-1.00 Quarterly
$-1.00 Semi-Annually
$319.00 Annually
$-1.00 Biennially
$-1.00 Triennially
  • 1 Website
  • Unlimited admin time
  • 24 x 7 Leve3 Support
  • 30 Minutes response time
  • 24 x 7 Monitoring
  • Reboots Upgrade, Updates
  • All Server-side tasks

1 month free on Annual sign up

Technical support for your server and hosted websites

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cPanel Admin

Upto 5 Websites

$49.00 Monthly
$-1.00 Quarterly
$-1.00 Semi-Annually
$539.00 Annually
$-1.00 Biennially
$-1.00 Triennially
  • 5 Websites
  • Unlimited admin time
  • 24 x 7 Leve3 Support
  • 30 Minutes response time
  • 24 x 7 Monitoring
  • Reboots Upgrade, Updates
  • All Server-side tasks

1 month free on Annual sign up

Technical support for your server and hosted websites

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cPanel Pro

Upto 30 Websites

$99.00 Monthly
$-1.00 Quarterly
$-1.00 Semi-Annually
$1,089.00 Annually
$-1.00 Biennially
$-1.00 Triennially
  • 30 Websites
  • Unlimited admin time
  • 24 x 7 Leve3 Support
  • 30 Minutes response time
  • 24 x 7 Monitoring
  • Reboots Upgrade, Updates
  • All Server-side tasks

1 month free on Annual sign up

Technical support for your server and hosted websites

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cPanel Premier

Unlimited Websites

$149.00 Monthly
$-1.00 Quarterly
$-1.00 Semi-Annually
$1,639.00 Annually
$-1.00 Biennially
$-1.00 Triennially
  • Unlimited Websites
  • Unlimited admin time
  • 24 x 7 Leve3 Support
  • 30 Minutes response time
  • 24 x 7 Monitoring
  • Reboots Upgrade, Updates
  • All Server-side tasks

1 month free on Annual sign up

Technical support for your server and hosted websites

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No Hidden Fees, No Contract (c) PlatinumSupport

ABOUT OUR COMPANY

Full-Featured Server Management and Monitoring is all we do!

PlatinumSupport provides a wide range of Hosting Services and Premium Technical Support with our highly trained technical support engineers. All the services we provide are at affordable prices and guarantee full satisfaction to all our customers around the globe. Your satisfaction is our prime motto and we stand by it to provide you unbeatable service round the clock.

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    35 Years of Collective
    Experience in the industry

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    99% Client Satisfaction
    Rate

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    One Hour Average      
    Response Time Guarantee

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    Certified and Well-trained
    Support Engineers.

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Why Choose Us?

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WE UNDERSTAND YOUR NEEDS

No matter what your business is but websites and servers should be running 100% all the time. It is crucial that your server environment is updated, secure, optimize, and running with zero downtime. Maintaining the server security, updates, fix errors for day and night is not an easy job and everyone is not able to Monitor, Update or fix all the issues. Don't worry we're here to take Server Management responsibility off your shoulders now. We are available here in Round the Clock 24x7 for 365 days a year.

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LEVEL 3 TECHS AVAILABLE 24 X 7

We have a highly trained and certified system administrator available 24 x 7 x 365 days a year to ensure that your server runs smoothly. At L3TechSupport we monitor your server and do frequent health checks to be sure that we can fix the problems with your servers before you even notice. We have a decade of experience in server management, cPanel, Plesk control panel, server security, server optimization, and updates. Be assured you will receive a quick reply whenever you submit your ticket.

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OUR GUARANTEE

The quality of our support is unmatched and we're bound to provide you high-quality technical support services at the lowest possible prices. If you are not completely satisfied with our service within the first 30 days of your signup for any reason at all, you will be given a full refund.

L3TechSupport offers you clear pricing, month-to-month no-contract service, and real peace of mind.

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UNLIMITED TASKS & SUPPORT TICKETS

Our technicians are available round the clock 365 days a year to answer your questions and provide you with quality support when you need it.

We do not limit the number of tasks/tickets you submit as we do not charge based on the work or issues you do submit. All most of all tickets are responded to within an hour, with the aim of resolving them within 24 hours.

CPANEL SERVER MANAGEMENT SERVICES AT THE LOWEST PRICE!

QUALITY ASSURED SUPPORT AND TOP NOTCH SERVER MANAGEMENT SERVICES

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FAQ's

The mind and emotions are auxiliary to each other, same is with our Server Management service. With a mind-frame to reach out and serve millions of servers out there, our only intention was to provide our premium support at very reasonable rates or even below that to everyone. Guided by practical experience and observation rather than theory we found most of the competitors charge the support cost the same as the server cost which logically is a practical failure. We believe more in Giving and Take Relationships on an equal sharing basis where security and performance are the main criteria. We are an authorized firm and pay our regular professional and service taxes.
I'm sorry to convey that including the OS upgrade from CentOS x to AlmaLinux 8 or Rocky Linux in our monthly server management tasks is not possible. This choice stems from the complexity and inherent risks linked with this process. However, if you opt for our yearly server management tasks, we will gladly provide a discounted rate for the OS upgrade, along with an additional free month of server management tasks.
Yes, we offer a money-back guarantee for the first full 7 days of service. If you are not completely satisfied, simply request a refund within the first 7 days of service and you will get all of your money back.
Absolutely yes. All server information and passwords are transmitted and encrypted through our Secure Server SSL. Passwords and related sensitive details are never sent via email. Also, all information provided to us is visible by our technicians on an "as needed" basis only, they will only see the login to the server that you open the ticket for, they cannot see it at any other time nor browse through our login information database.
Since we started providing our services, we received a positive response from the sign-ups. And one of the most important reasons for this was our customer satisfaction rate. Not only this, most of our customer picks are from referrals and references from our existing customers.
Yes, all our system administrators are highly experienced, trained, and certified in cPanel/Linux and Windows. We take pride in providing our administrator's certification details once you sign up with us.
Short for Payment Card Industry (PCI) Data Security Standard (DSS), PCI DSS is a standard that all organizations, including on-line retailers, must follow when storing, processing, and transmitting their customer's credit card data. If this is a mandatory requirement, we will make your server PCI-DSS compliant at no extra charges within our server management package.
Now that's a tough one really, I will try to keep it simple as I can. This is because replies and resolution really depend up on the fact of how complex is the problem. Therefore you will see some replies are late while others fixed and replied within an hour. However, we guarantee a first reply within 30 minutes.
There are no problems unresolved. As answered in an earlier question, it really depends upon the complexity of your issue. Issues are circled in a team of experienced and highly skilled system administrators. This leaves less than a cent of chance an issue is unresolved. Most of the unresolved issues are either OS/cPanel/Plesk limitations or bugs which need to be fixed by the respective vendors.
Yes, happy to install it for you any time. We install different 3rd parties software such as Fantastico, Softaculous, RVSkin, Rkhunter, CSF firewall, DOS deflect, virus scanner, RVSiteBuilder, ImageMagick, GD, ClamAV, PostgreSQL, JSP, LAMP, and many many more on our daily work routine. While all these are installed risk-free there are certain other scripts that require special documents to be presented to our administrators beforehand if required installing. Our administrators will check, investigate and suggest the most appropriate solution in such cases. In any case, it's your responsibility to take the risk of installing it while our administrators will try their level best.
We let our work speak the words. We offer a 7-day money-back guarantee and a FREE trial whichever suits you. This way you are assured of our work skills while your problems are solved within the FREE trial period as well. Now that's a Nothing to lose deal :)
With 7 Days FREE trial, no contract to sign up we urge you to try our services and decide if to stay or leave us. We guarantee you will not :)
Get in Touch with us

E-mail :esupport@platinumsupport.com

Yes, for cPanel/WHM servers, we provide CentOS 7 to AlmaLinux 8 upgrade as part of our Monthly Server Management package. However, users must have been signed up for at least 6 months to qualify for this upgrade within the plan. Alternatively, this upgrade task can be availed through our Freelance Technical Support  services.
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